#Blank white box update
The tool may want to update itself - in that case you'll be prompted when the update is completed and ready to use. Note: If you are prompted by Windows SmartScreen, click More info & followup & choose Run anyway.Īpprove the Windows UAC prompt on Windows Vista and newer operating systems by clicking on Continue or Yes.Ĭlick Yes when the* disclaimer* appears in FRST. _Windows 8 or 10 users will be prompted about Windows *SmartScreen protection* - click line More info information on that screen and click button Run anyway on next screen._Ĭlick YES when prompted by Windows U A C prompt to allow it to run. Right-click on FRST icon and select Run as Administrator to start the tool, and reply YES to allow it to proceed and run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Please wait and look toward the top or bottom of your browser for the option to Run or Save.Ĭlick Save to save the file version compatible with your system. "Download link for 64-Bit Version Windows" "Download link for 32-Bit version Windows" Please follow the steps below to run FRST.ġ: Please download FRST from the link below and save it to your desktop: I would like to have you run a report tool known as FRST.
#Blank white box how to
Before submitting your reply, be sure to enable "Notify me of replies" like so:Ĭlick "Reveal Hidden Contents" below for details on how to attach a file: Please attach the file in your next reply. Upon completion, a file named mbst-grab-results.zip will be found on your Desktop. You will be presented with a page stating, " Get Started!"Ĭlick the Advanced tab on the left columnĪ progress bar will appear and the program will proceed with getting logs from your computer Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.
If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:
0 kommentar(er)
